Information we collect
We may collect name, phone number, email, company details, app account information, support messages, billing records, tour or expense entries and device diagnostics when required for app functionality or support.
Play Store Compliance
Privacy Policy
Effective date: 24 May 2026. This policy covers Hisoft IT Solutions Pvt. Ltd. websites, Android apps and support services.
DRG Clinic app data
For DRG Clinic, hospitals and staff may enter patient name, mobile number, age or date of birth, gender, vitals, appointments, visit notes, prescriptions, uploaded report summaries, service billing, payment ledger entries and staff account details. This data is used only to operate clinic workflows and patient prescription lookup.
How we use information
Data is used to provide app features, process enquiries, maintain accounts, generate reports, improve services, resolve support tickets and meet legal or compliance requirements.
Ads and third-party services
Some apps may display ads through Google AdMob and may use Firebase services for authentication, database, storage, crash diagnostics and cloud functions. These providers may process device identifiers, diagnostics and usage signals according to their own policies.
Sharing
We do not sell personal information. Data may be shared with hosting, analytics, payment, communication or support providers only as needed to operate the service.
Security
We use reasonable technical and organizational safeguards such as access controls, backups and secure hosting practices. No system can be guaranteed completely secure.
Retention and deletion
We retain information while accounts or services are active and as required by law. Users may request correction or deletion by contacting info@hisofttechnology.com.
Children
Our business apps and services are not directed to children under 13. If child data is submitted accidentally, contact us for removal.