Information we collect

We may collect name, phone number, email, company details, app account information, support messages, billing records, tour or expense entries and device diagnostics when required for app functionality or support. On this website we record anonymous visit statistics (pages viewed, device type, referring site) without cookies for advertising.

DRG Clinic app data

For DRG Clinic, hospitals and staff may enter patient name, mobile number, age or date of birth, gender, vitals, appointments, visit notes, prescriptions, uploaded report summaries, service billing, payment ledger entries and staff account details. This data is used only to operate clinic workflows and patient prescription lookup.

How we use information

Data is used to provide app features, process enquiries, maintain accounts, generate reports, improve services, resolve support tickets and meet legal or compliance requirements.

Ads and third-party services

Some apps may display ads through Google AdMob and may use Firebase services for authentication, database, storage, crash diagnostics and cloud functions. These providers may process device identifiers, diagnostics and usage signals according to their own policies. The AI assistant on this website may send your question to an AI provider to generate an answer.

Sharing

We do not sell personal information. Data may be shared with hosting, analytics, payment, communication or support providers only as needed to operate the service.

Security

We use reasonable technical and organizational safeguards such as access controls, backups and secure hosting practices. No system can be guaranteed completely secure.

Retention and deletion

We retain information while accounts or services are active and as required by law. Users may request correction or deletion by contacting info@hisofttechnology.com.

Children

Our business apps and services are not directed to children under 13. If child data is submitted accidentally, contact us for removal.

App-specific policies

Some apps have their own policy pages – for example the TA-DA Tour Master Privacy Policy. See each product page under Software & Apps.